Transformational Excellence for People, Teams, and Partnerships in Foodservice & Hospitality
Education | Corporate | Healthcare | Sports & Entertainment | Travel & Leisure
Challenges Need Solutions
Priority misalignment?
High stress with little time?
Mediocrity or complacency?
Retention efforts need a boost?
Organizational culture concerns?
Employee turnover problems?
A need for a mindset and skill shift?
Inefficiency or inconsistency?
Reputation and growth concerns?
Customer complaints?
Something else?
Your people, teams, and partnerships are unique, and you need solutions that work. You deserve a culture of curiosity and growth with aligned priorities, clear direction, and a coach, advocate, and system of accountability that ensures meaningful, measurable results.
We deliver proven, actionable programs and services that focus on the people that deliver your success.
Let’s get started!
Programs & Services
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People-centric. Aligned. Accountable.
Create a clear pathway forward with our propriety program for foodservice and hospitality professionals, teams, and partnerships.
It begins with the on-site Alignment Workshop or live online Masterclass, which follows our proprietary 6-step process to achieving next-level results through a mix of education and experiential activities.
Whether on-site or online you will align your priorities, create clear direction, overcome obstacles, and choose controllable, predictive practices that will move you toward meaningful, measurable results.
We live in the real word and understand yours, so don't worry, we've got you covered. We understand daily work and life can get in the way and derail momentum. Therefore, we stay by your side with our Next 100™ Accountability Program to ensure you stay on the road to success.
🙌 Pair with our Health Scan Surveys for ultimate effectiveness!
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Relevant. Practical. Actionable.
Introducing our first-of-its-kind and impactful Coach Approach Training and Community of Practice for foodservice and hospitality professionals at every level.
Learn and apply skills immediately that work in real world settings.
It begins with The Foundations of a Coach Approach Workshop, an immersive interactive program, conducted on-site, fully virtual, or hybrid format (on-demand audio + virtual). We help industry professionals shift from a traditional transactional management style to a coach approach to leadership through a mix of education, demonstration, exercises, practice, and role playing activities.
The program is designed to set up people and teams for success by leaning into the foundational core skills of a coach approach, including active listening, seeking clarity, self-regulation, asking powerful questions, providing meaningful feedback and insights, and fostering a culture of curiosity and growth throughout the organization.
After the foundational program, we stay with you by moderating Community of Practice for Growth-Minded Influencers to ensure continuous improvement and the coach approach mindset becomes part of your mode of operation for the long haul.
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Listen. Learn. Improve.
Gather meaningful, curiosity-driven quantitative and qualitative insights through proprietary solutions:
Customer feedback with MyCustomerVoice©️
Employee input with MyTeamInsights©️
Organizational and Partnership Health Scan surveys.
Stakeholder focus groups and interviews.
📣 These can be standalone services or bundle with our Alignment and Accountability Program.
→ Our customer and employee feedback solutions include a 24/7 live dashboard access, KPI tracking, user-friendly data sorts, and real-time alerts so you can engage and address compliments, concerns, ideas, and insights immediately!
Organization and Partnership Health Scan surveys identify strengths, gaps, and opportunities that help your team hone in on aligned priorities and required actions.
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Whether you’re in need of a Partnership Coach or RFP Process support, our approach is to remain curious, listen intently, explore possibilities, and contribute to your success in a meaningful way.
Our unique process is engaging and partnership-centric, because you need everybody to win for sustained success.
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Todd Tekiele, Founder and CEO of City of Hospitality, is excited to share his message and methods at your training event, retreat, conference, or event.
Topic: 6 Simple Steps to Thriving Teams and Partnerships
In-Person or Live Virtual!
Foodservice & Hospitality Segments
Higher Education & Schools
Colleges & Universities
K-12 Schools
Hospitality & Culinary Schools
Business & Healthcare
Corporate Offices & Manufacturing Facilities
Hospitals & Medical Centers
Senior Living Communities
Travel & Leisure
Sports & Entertainment Venues
Restaurants, Hotels, and Resorts
Airports & Travel Centers
Casinos & Theme Parks
…and more!
What They’re Saying
“City of Hospitality helped us gain clarity while greatly benefiting our campus community. They saved us tremendous time and money.”
~ University President
“City of Hospitality's Alignment and Accountability program certainly gets results!”
— Foodservice Management Company
“City of Hospitality has a unique approach to managing an RFP process, and quite frankly it’s the best approach I’ve seen.”
~ Foodservice Management Company
“The Coach Approach program was an incredible experience, providing me with skills that have significantly enriched my leadership toolbox and positively impacted outcomes.”
~ Dining Service Director
Hello!
Welcome to the City of Hospitality, a home for unconventional people doing remarkable things. We’re dedicated to getting results for people, teams, and partnerships in the foodservice and hospitality industries.
We have a special appreciation and passion for successful partnerships, developing professionals, and engaged teams. We look forward to aligning our experience, skills, and interests with your goals and aspirations.
Let’s learn and grow together!
~ Todd Tekiele, Founder & CEO
At City of Hospitality we take a positive approach to our work. Consider us your coach, advocate, and accountability partners guiding your people, teams, and partnerships to next-level success.
Within a framework of curiosity, clarity, and purpose, we will listen intently, explore possibilities, and contribute to your success in a meaningful way.
This is Different
Our guiding principles:
Stay Curious. Engage. Listen. Learn.
Be Generous. Share what you can, and assume positive intent by others.
Have Fun. Relax. Remember to breathe.
Bring Courage. Explore possibilities and take action.
Own Your Actions. Do what you say you’re going to do.